FTTx Billing & B2B Bundling with Retention for modern ISPs
Enhance your ISP business with comprehensive FTTx billing solutions and B2B bundling, designed to maximise retention and drive sustained growth
More than an ISP billing software
Is competition making subscriber retention difficult and driving down your Annual Contract Value (ACV)?
Switch to CRM.COM for an integrated ISP billing, retention and eCommerce platform. Create, retain and grow subscribers with telco-grade FTTx billing, precisely targeted promotions within an ecosystem of value add partner promotions and offerings.
Registration
Allow customers to register via modern self-service mobile apps and web portals
Monetisation
Increase ARPU via recurring billing based on subscription or usage as well as eOrdering
Retention
Set up data-driven and targeted promotions for a proactive churn prevention
B2B Bundling
Add incremental value by bundling partner products with zero-friction commerce
Diverse TM Forum compliant billing for ISPs
Deliver new generation data services with a powerful FTTx billing solution.
Feature-rich new generation billing
New generation billing that is feature-rich and allows for quick product launch and easy go to market.
Any billing model and frequency
Pre-bill, post-bill or payment-driven billing models. Bill annually, monthly, weekly, daily or based on usage with anniversary or period billing.
Any subscription model
Termed, usage (real time or allowance-based charging), hybrid (termed and usage) or one-off charging.
Product Catalogue
Easily introduce and manage any telco data data over IP and GSM / LTE, VoLTE, VoWifi, Radius-based broadband, FTTx, VSAT and assign flexible pricing rules.
Service Provisioning
Integrate to your service provisioning platform with the CRM.COM API and synchronise subscription, service and usage data in real time.
OSS Features
Manage routers, ticketing for delivery fulfilment, repairs, notifications, reminders, invoicing and reporting.
Easy plug-and-play integrations with suppliers and networks
CRM.COM partners up with multiple platform providers to provide a complete triple play billing solution ecosystem including cloud based online charging system (OCS), real time call detail record (CDR) processing, Radius and Diameter support, integration to HLR and many more. Plus, easily integrate to OSS systems and effectively manage subscribers and network interactions.
CRM.COM simplifies service provisioning and coordinates service signals by unifying service and content on connected devices with an enterprise class provisioning layer. In addition, it also provides the option to develop integration plug-ins to service delivery platforms via the CRM.COM Integration APIs.
Improve retention with meaningful promotions and B2B activities
Structure your offers and promotions and reduce churn by awarding new registrations, referrals or your most loyal subscribers (e.g. those who have had an active subscription for 2+ years without any interruptions).
Hit back on competition by responding to competitors’ attractive promotions and offers by retaining existing subscribers with meaningful offers with real value.
Provide cashback awards to be spent at your brand or within the B2B community via commerce pools.
B2B
Marketplace
Bundle other termed services and products into your product catalogue
B2B
Affiliate Commerce
Get other businesses to apply and fund promotions to your subscribers
B2B
Commerce Pools
Get other businesses to provide your commerce capacity as awards, gift or employee benefit
Are you launching a new ISP business or planning to replace your existing subscription management and billing system?
